August 2018
Why you should employ a consultant
What is occasionally said about consultants may be telling of how others perceive their work and usefulness:
(1) A consultant is somebody who asks to borrow your watch in order to tell you the time
(2) [...]
Stop workplace bullying
Bullying can have many actors. Here we focus on the business supervisor bully.
Many traits combined, give rise to a supervisor bully. Some of the most salient ones are listed in the table below.
No.
The characteristics [...]
July 2018
Drafting strategy in a simple step by step approach
Did the Greeks when they won the battle of Marathon have a strategy? Yes!
A strategy is an essential piece of the puzzle for success; without it we allow external competitors to hit and hurt [...]
How can Customer Service and Company Efficiency be Aligned for Sustainable Profitability?
If you are not a company like Apple and Google or another innovative enterprise working in blue oceans, and like most, you are in a red ocean with tough competition, you cannot ignore the [...]
June 2018
Sardos Solutions’ works in charts
Sardos Solutions presenting its works in charts in a brief, less than a minute, video:
May 2018
Do not sacrifice the efficiency of the many for the exceptional case of the one
A company I was advising had a problem with a slow response to customer connection requests. Procedures were lengthy and of course, the company people had their reasons.
As a result of these lengthy processes, [...]