Our articles and discussions

August 2018

Why you should employ a consultant

What is occasionally said about consultants may be telling of how others perceive their work and usefulness:

(1)    A consultant is somebody who asks to borrow your watch in order to tell you the time

(2)    [...]

Stop workplace bullying

Bullying can have many actors. Here we focus on the business supervisor bully.

Many traits combined, give rise to a supervisor bully. Some of the most salient ones are listed in the table below.

No.
The characteristics [...]

July 2018

Drafting strategy in a simple step by step approach

Did the Greeks when they won the battle of Marathon have a strategy? Yes!

A strategy is an essential piece of the puzzle for success; without it we allow external competitors to hit and hurt [...]

How can Customer Service and Company Efficiency be Aligned for Sustainable Profitability?

If you are not a company like Apple and Google or another innovative enterprise working in blue oceans, and like most, you are in a red ocean with tough competition, you cannot ignore the [...]

June 2018

Sardos Solutions’ works in charts

Sardos Solutions presenting its works in charts in a brief, less than a minute, video:

 

 

 

 

 

May 2018

Do not sacrifice the efficiency of the many for the exceptional case of the one

A company I was advising had a problem with a slow response to customer connection requests. Procedures were lengthy and of course, the company people had their reasons.

As a result of these lengthy processes, [...]