Our Articles & Ideas

November 2018

No decision is no escape

A company should catch free riders early and make them accountable if it doesn’t want to find itself in the doldrums.

Some CEOs and top executives hide behind inaction and refrain from making decisions that [...]

Leadership in shambles – An interview with the company’s CEO

A couple of weeks ago, I was asked to offer advice to a company that was doing poorly in its revenues and profits.

We sat with the owner CEO to discuss the company’s state of [...]

August 2018

Why you should employ a consultant

What is occasionally said about consultants may be telling of how others perceive their work and usefulness:

(1)    A consultant is somebody who asks to borrow your watch in order to tell you the time

(2)    [...]

Stop workplace bullying

Bullying can have many actors. Here we focus on the business supervisor bully.

Many traits combined, give rise to a supervisor bully. Some of the most salient ones are listed in the table below.

No.
The characteristics [...]

July 2018

Drafting strategy in a simple step by step approach

Did the Greeks when they won the battle of Marathon have a strategy? Yes!

A strategy is an essential piece of the puzzle for success; without it we allow external competitors to hit and hurt [...]

How can Customer Service and Company Efficiency be Aligned for Sustainable Profitability?

If you are not a company like Apple and Google or another innovative enterprise working in blue oceans, and like most, you are in a red ocean with tough competition, you cannot ignore the [...]