P&E Sardos Solutions Int.
Previous employer’s testimonial (extract)
His management effectiveness, innovative ideas, and zeal led the Area to achieve continuous improvement raising both quality and production standards. His approach towards the customer, centred on the importance of the “customer experience”, proved to be one of the main factors that put the Area of Nicosia in first place in the EAC mystery shopping survey for 2011.
Among the most notable successes of Mr. Sardos had been the Introduction of GIS, the Automation of the Distribution Networks and the implementation of a pilot Queuing system at the Nicosia Area Office Customer Service Center, that was subsequently implemented at all EAC Customer Service Centers.
Know us and Trust us
Sardos Solutions has been established to help companies achieve great results by sharing with them management knowledge and experience, especially in its expertise in Strategy, Leadership and Culture, contributing, in this way, to their efficient working and growth that will hopefully, in turn, generate increased employment and prosperity for themselves, their people and their communities.
To raise Sardos Consulting to the group of excellent consulting firms by providing our clients with uniquely valueable advisory services at best world-class standards maintaining with them, at the same time, practical communications and trustworthy relationships.
- We demonstrate exceptional strengths in Leadership, Management by the EFQM Excellent Model, Culture-Business Climate, Strategy (KPIs), Performance Appraisal and Improvement, Customer Experience
- Our comprehensive management experience allows us to make meaningful business management audits to identify problems on which to focus our recommendations
- We believe that people in a business is the most critical asset and that they deserve trust and attention for continuous development
- We are action-and-results-oriented striving for successful outcomes
- Honesty, Ethics and Trust, besides technical abilities, are among our most important traits
We trust and respect our customers as well as our people and associates.
We are forward-looking, action and results oriented adopting lean, transparent, and flexible work processes and procedures.
We value organisational learning agility and the continuous development of people and businesses.
We recognise that businesses are interconnected with the Society and the Environment and that they should aim to include in their plans and objectives all stakeholders.
Our behavioural values are embedded in our ethical code publicized at this website, and by which we commit ourselves to abide in all our works.
Our work model is based on the way the grand Gothic cathedrals were in the past constructed. For their construction, all craftsmen, skilled or less skilled, were trusted to work and build autonomously provided that they followed the cathedral master plan.
In the same way, we trust and encourage all the company’s people to contribute to the company’s goals by working autonomously and responsibly along the leadership’s guidelines.
Meet Our Team
Imperial College London
Master’s Degree, Power Systems and Electrical Machines, Distinction (1973)
DIC Diploma of Imperial College in Electrical Machines & Power Systems (1973)
B.Sc. Honors in Electrical Engineering (Imperial College 1972)
ACGI Associate of the City and Guilds of London Institute (1972)
Cyprus International Institute of Management (CIIM)
Master of Business Administration (MBA) with a final project in Business Internationalization (2013-15)
Pancyprian Lyceum Larnaca Cyprus
High School, 19,2/20 Excellent (1960 – 1966)
Managing Director P&E SARDOS Business Solutions International January 2012 – Present
Accredited Trainer by the Cyprus Human Resource Development Authority
Area Manager Electricity Authority Cyprus April 2004 – January 2012 (8 years) Nicosia Cyprus
- Introduced new technology to automate work, re-engineered processes to shorten times and improved quality of customer service
- Transformed culture into one that respects customers in a free market environment, and strived through regular communication to create trust and respect at all levels in the organization
- Inspired staff to assume “ownership” and perform to their best, while encouraged managers to see their role as coaches providing support and guidance and as pylons of the desired climate of trust and openness.
- Developed a system of performance measurement by means of KPIs and regular reporting on Financial, Operations and Productivity with follow-up meetings and support in a process of continuous improvement
Organization-wide experience: Utilities Management, Strategy and Implementation, Culture Transformation, Systems and Processes, Communication Media, Project Management, Network Planning, Application of Innovative Solutions, Budget Control, Performance Measures, Improving Workplace Performance, Customer Experience & Customer Relationship Management, HR Practices, Training and Coaching
- Delivered more than 30 training programs/sessions
- Gave more than 100 presentations to large audiences
- Presided over numerous general & functional staff meetings
- Participated in many hiring and promotion committees
- Conducted a significant number of studies on Manpower, Strategy, Productivity, Programs to cut bureaucracy, Big-Customer Programs, Introduction of New Technologies, Technical and Techno-economic issues
SCADA Distribution – a pilot scheme in Nicosia area
GIS at EAC – from feasibility study to tenders, negotiations, contract and implementation
Queuing Management System – a pilot scheme in Nicosia
Wise Use of Electricity – an online guide
Measurement of Productivity for all functions of the EAC Areas
Energy Conservation (2 months Power Division Black & Veatch Kansas City USA)
Strategy Management USW Universitatsseminar der Wirtschaft Burg Disternich Germany
Benchmarking Electric Utilities EU project – represented EAC
GIS Users Conference in San Diego California
Strategy Management – Unterageri Switzerland
Rotary Clubs of Larnaca and Larnaca-Kition (president 1994-95, Paul Harris)
Board member of the Welfare of patients of Larnaca Hospital (1990-94)
Board member of the Evanthia Pieride Endowment Fund (1990-94)
Larnaca Progressive Movement – president 1997-2006
Pyla friends Movement – president 1991-2000
Wide administration experience
Very well versed in secretarial responsibilities
High reputation for loyalty, confidentiality and character integrity
Proven operations management in the services industry
Excellent record in people skills
Experience: Worked as secretary to several Power Station Managers
Management of a services unit from marketing to operations and sales
Civic affairs: Served as President and District Chairman of Cyprus Inner Wheel Clubs
George Kaimakliotis & Co. Ltd
“George Kaimakliotis & Co. Ltd” is a Certified Public Accountants firm that offers audit, tax and consultancy services from small family-owned companies to large corporations since 1986.
Our mission is to strive for excellence at all times to provide high-quality services to clients so as to turn them to more efficient and effective businesses and thus the best in their industries.
For more information, please visit our website at www.kaimakliotis.com
Athens Graduate School of Economics and Business Science (09/1965 – 05/1970)
Project Evaluation (UNDP) (October – December 1980)
The Planning and Appraisal of Industrial Projects (Bradford Univ. 14/01 – 03/04/1985)
Mergers and Acquisitions (American Management Association 14/06 – 18/06/1999)
European Institute of Public Administration (The Netherlands 10/04 – 19/04/1991)
Seminars on Competition, Consumer Protection, World Trade, Public Administration, European Union,
English Language (GCE – Grade A – 1982)
Certificate of Proficiency in English (University of Cambridge – 1983)
Transposition of European Directives on Consumer Protection into the Cyprus Legislation
Transposition of European Regulations on Competition into the Cyprus Legislation
Member of the Commission for the Protection of Competition
Chairman of the Price Control Committee
Implementation of the European acquis on Competition and Consumer Policy in Cyprus
Director of Price Control and Consumer Protection (01/04/1982 – 01/01/1994)
Director of Competition and Consumer Protection (01/01/1994 – 31/12/1995)
Director of Commerce and Industry (01/01/1996 – 01/04/2003)
Chief Accountant of KODAP (01/05/2003 – 30/06/2014)
Weekly newspaper articles on competition and consumer protection (1994 – 2003)
A Guide on Consumer Protection Funded by the European Union (2006 – 2007)
History (Minor Asia Catastrophe, Ancient Macedonia, Eastern Roman Empire)
The Evolution of Homo (Charles Darwin Theories, Smithsonian Institution)
Cosmology, Dancing (Argentine tango, Latin and Greek traditional dances), Gardening
What Clients Say
L.Zotiades Trading & Consulting Ltd – We recommend without hesitation P&E Sardos Business Solution International to any enterprise that seeks to expand profitably its business activities that would really give them the edge over their competitors
Seven Property Group 7 Μαρτίου 2016 - Η συνεργασία μας ήταν εξαίρετη, η έκθεση εισηγήσεων που μας έχετε υποβάλει ήταν πλήρης και τεκμηριωμένη, και θα είναι για μας ένα πολύ χρήσιμο εργαλείο για την πρόοδο των εργασιών μας και την ανέλιξη της εταιρείας μας.
Δήμος Λάρνακας 4 Μαΐου 2016 - Ευχαριστίες για τις πολύ χρήσιμες επισημάνσεις και συμβουλές για βελτίωση του εσωτερικού συστήματος λειτουργίας του Δήμου καθώς και για την άψογη συνεργασία που είχαμε
Electricity Authority of Cyprus which our CEO served as Area Manager Nicosia - His management effectiveness, innovative ideas and zeal led the Area to achieve continuous improvement raising both quality and production standards. His approach towards the customer, centred on the importance of the “customer experience”, proved to be one of the main factors that put the Area of Nicosia in first place in the EAC mystery shopping survey for 2011.
Ενδεικτικά Σχόλια συμμετεχόντων και ιδιοκτητών σεμιναρίων
Ακαδημία Δημόσιας Διοίκησης - μονοήμερο σεμινάριο Μάιος 2016 - Ο εκπαιδευτής είναι πολύ αποτελεσματικός και γνωρίζει καλά το αντικείμενο. Φαίνεται ότι κατέχει το θέμα και εμπειρικά - Εξαιρετικά χρήσιμη πληροφόρηση. Σίγουρα χρειαζόμαστε περισσότερο χρόνο. Με εντυπωσιάζει η γνώση και η εμπειρία του κ. Σάρδου.
Οργανισμός Νεολαίας Κύπρου – εργαστήρια με κατ’ ιδίαν συναντήσεις – Ιούνιος-Ιούλιος 2016 - Το περιεχόμενο των εργαστηρίων κρίθηκε ως εξαιρετικό από όλους τους συμμετέχοντες ενώ η προσωπικότητα, η μεθοδικότητα και η μεταδοτικότητα του εκπαιδευτή κ. Σάρδου αξιολογήθηκε ως άριστη από το σύνολο των συμμετεχόντων.
Δήμος Αραδίππου – Απρίλιος 2017 - Ο εκπαιδευτής του σεμιναρίου κος Πανίκος Σάρδος, μετά από διερεύνηση των αναγκών του Δήμου, παρουσίασε στους συμμετέχοντες καινοτόμες προσεγγίσεις για την εφαρμογή και υλοποίηση συγκεκριμένων εργαλείων αξιολόγησης και πρακτικές άμεσα εφαρμόσιμες στην Υπηρεσία μας. Πέραν τούτου και στο πλαίσιο αυτό, ο κος Σάρδος επέδειξε ζήλο, μεθοδικότητα και τεχνογνωσία του αντικειμένου του, καθώς και τρόπου εφαρμογής της γνώσης και των δεξιοτήτων που αποκτήθηκαν κατά τη διάρκεια του σεμιναρίου.